faq

I don't have a doctor. What services can you offer me?

TIHC can provide many health care services for you. Our naturopathic doctors are trained to perform full screening physical exams (including gynecological exams and Pap tests) and can also offer standard lab tests and urine tests. Our chiropractors can also perform physical exams that focus on musculoskeletal and neurological concerns, as well as order x-rays if necessary. Our health care team at TIHC is trained to refer for other services when appropriate.

Are you covered by OHIP?

Although our services are not covered by OHIP, many extended health care plans will reimburse the fees for our services. Please check with your provider or call the Centre for more information.

What happened to Bucknell Chiropractic Clinic?

Since Dr. Bucknell is no longer practicing chiropractic, Bucknell Chiropractic Clinic is now under the direction of Dr. Gendron. Dr. Gendron practices in a style similar to Dr. Bucknell and would be happy to answer any questions or concerns you may have with the transition.

What's your typical wait time for an appointment?

Typically, an appointment can be arranged within a week. If you are having an acute problem that requires earlier attention, let us know and we will get you an appointment as soon as possible.

Once I arrive in your waiting room, how long do I have to wait to see my doctor/practitioner?

At TIHC, we pride ourselves in keeping our appointment times. However, due to the nature of medical concerns, delays may occur from time to time when emergencies occur. We will do everything we can to notify you if we are delayed.

What conditions do you treat?

Having a wide range of professionals in one place means we treat a wide variety of conditions. We are experienced in treating everything from acute conditions, such as colds, flus, strains and sprains to chronic pain, illness and disease. We also treat depression, anxiety and other psychological issues. Maybe you don't have a specific condition and just want to get healthier. We can help with that too! At TIHC, we strive to improve your quality of life through preventative medicine and healthy living. If you have any questions about how TIHC can help you, please contact our Centre to speak with us directly.

What's the difference between a naturopathic doctor, herbalist, natural therapist, homeopath, and health counselor?

The short answer is education and regulation. Naturopathic doctors the only practitioners who are licensed professionals. NDs are required to have a minimum of 3 years of pre-medical studies at university followed by four years of full time naturopathic medical school. They are members of their provincial regulatory body and can use the designation ND. The terms herbalist, natural therapist, homeopath and health counselor are not protected by the law and people with different levels of training can all use these titles and are not subject to regulatory processes. When you see an ND, you are choosing quality health care.

What does evidence-based mean?

Evidence-based treatments have sufficient scientifically valid and clinically proven research to support their use. Some alternative therapies are untested, or have been tested and shown to be ineffective. We shy away from these therapies and focus on what works so you have the best chances at improving your health.

Do I need a referral to make an appointment?

No referral is necessary to make an appointment with any of our practitioners.

What forms of payment do you accept?

We accept cash, debit, Visa, and Mastercard.

Do you direct bill insurance companies?

We currently offer direct billing for Green Shield, Blue Cross (military personnel), WSIB and motor vehicle accidents.