Custom Orthotics
Improve Comfort and Movement
Custom orthotics promote proper alignment, reduce strain, and support smoother, more comfortable daily movement.
Support your foundation.
Improve alignment.
Move with confidence.
Custom orthotics are medical devices worn inside your shoes to support proper alignment, distribute pressure evenly, and correct faulty foot mechanics. Unlike over-the-counter inserts—which offer general cushioning but rarely address the root cause—custom orthotics are precisely crafted using a detailed assessment of your feet, walking pattern, and daily activities.
Beth Greenly, Canadian Certified Pedorthist (C. Ped (C)), takes a personalized, evidence-informed approach to every patient. She understands that foot pain affects more than just your feet—it impacts your mobility, energy, and ability to enjoy life. All custom orthotics are hand-crafted from materials specifically chosen to suit your needs, footwear, and lifestyle.
What We Help With
Beth works with patients experiencing a wide range of foot and lower-body concerns, including:
- Plantar fasciitis and heel pain
- Flat feet or high arches
- Knee pain related to gait mechanics
- Achilles tendonitis and other tendon issues
- Metatarsalgia (ball-of-foot pain)
- Bunions and foot deformities
- Shin splints and lower-limb overuse injuries
- Hip or lower back discomfort from poor alignment
- Pain from prolonged standing at work
- Footwear-related discomfort
Beth also addresses lower-limb and foot complications related to diabetes, arthritis, and fibromyalgia.
How Custom Orthotics Help
Precise, Personalized Support
Your orthotics are shaped from a detailed biomechanical assessment and gait analysis—not a generic template—giving you targeted support based on how your body actually moves.
Better Alignment, Less Pain
By guiding your feet into a healthier position, orthotics reduce strain on your ankles, knees, hips, and lower back—addressing discomfort at its source.
Improved Comfort & Endurance
With pressure distributed evenly across your foot, standing, walking, and staying active feel easier and less fatiguing.
Long-Term Function
Custom orthotics correct mechanics over time, supporting lasting comfort and reducing recurring pain. When paired with appropriate footwear, they become a powerful tool for sustained wellbeing.
Foot Care Tailored to You
Many people come to Beth feeling frustrated after months or years of pain. Some have tried treatments that didn't work. Others worry their problem will never fully resolve.
Beth's approach is built on clarity, collaboration, and ongoing support. She explains everything in simple terms, sets realistic expectations, and makes sure you understand your options. She addresses common concerns like cost, discomfort, or the fear of "needing orthotics forever" with honesty and care. This isn't a one-and-done appointment—it's a partnership where adjustments and problem-solving are built into the process.
What to Expect
- A thorough conversation to understand your foot concerns, daily activities, and goals
- Detailed biomechanical assessment and gait analysis
- Casting to capture an accurate model of your feet
- Hand-crafted custom orthotics designed for your unique needs (ready in about a week)
- Fitting appointment to ensure comfort and proper alignment
- Follow-up appointment three weeks later to ensure 100% satisfaction
- All appointments and adjustments within the first year included in cost
Beth also offers shoe recommendations and modifications, compression sock measurements, knee bracing, and education on injury prevention and load management.
Real Life Impact
Custom orthotics often transform patients' lives in unexpected ways. Beyond reducing pain, they restore mobility and confidence, giving people the energy to move through their day without exhaustion. Patients rediscover the joy of activities they love—work, parenting, hobbies, travel—without being held back by discomfort.
Many are surprised by how impactful small changes can be. A shoe adjustment makes an immediate difference. Ongoing support feels collaborative, not transactional. Most empowering of all, patients gain a deeper understanding of their body and how to care for themselves with confidence.
Typical improvements include decreased pain, better support and comfort, improved endurance for walking or working, and renewed confidence in movement.
Our Pedorthist
Our pedorthist begins with a detailed biomechanical assessment and gait analysis to design custom orthotics precisely matched to your feet, movement patterns, and daily activities.
Ready for Comfort That Fits You?
If you're ready to move with less pain and more confidence, Beth is here to help. Contact us today to book your assessment and take the first step toward lasting relief.
FAQs
Common questions our patients ask.
A doctor's referral is required by most insurance companies for reimbursement. If your doctor has already provided a letter, please bring it with you for your practitioner to review, as insurance companies do require very specific language and a diagnosis to be included. If you do not have a doctor's note, TIHC can fax one out for your doctor to sign.
At this time, we can direct bill for Veterans' Affairs members, Canadian Armed Forces members and Greenshield. TIHC will take a $150 deposit and collect the remaining fee when you pick up your orthotics.
Not necessarily—most people can wear their regular shoes with orthotics. However, the right footwear does make a significant difference in comfort and effectiveness. Beth will guide you through which features to look for based on the specific needs of your feet.
Many people notice improvement within a few weeks, but timelines vary depending on the condition, footwear, and activity levels.
While there may be a brief break-in period, Beth ensures every device is properly fitted and comfortable from the start. She also makes adjustments as needed to guarantee your complete satisfaction.
The turnaround time is two weeks. We also ensure you have a signed doctor's note at the time of pickup. If there is any delay, we will be sure to notify you.